The MT8000 Metallurgical Series for incident and transmitted is newly designed and features Infinity Corrected Optics for reflected light observation. Meiji Techno's ICOS™ (Infinity Corrected Optical System) with all new and improved Epi-Plan Optics provide outstanding crisp images and a superior flat field of view while delivering an excellent cost-to-performance ratio. These microscopes are ideal for metallurgical applications.
The configured models below all feature SWF 10X eyepieces with a 22mm field of view. Configured formats are available with your choice of either a Siedentopf type binocular or trinocular body. The nosepiece is smooth operating ergonomic and quintuple. Plan Epi 5x, 10x, 20x and 50x objectives are standard on the models listed. A ceramic coated stage with low positioned drop down controls makes for easy manipulation. Powerful 30 watt halogen transmitted and incident reflected illumination systems provides enhanced image quality and brightness for the observation of metallurgical specimens. Included are blue clear, green clear and neutral density filters in mounts.
A variety of accessories are available including ergo tilting head, attachable mechanical stage, additional objectives, filters, micrometers and adapter tubes for photo, video or digital imaging. All Meiji microscopes come with a lifetime warranty.
VIEWING HEADS
Model MA815 is the Siedentopf-type binocular head and Model MA816 is the trinocular head for camera integration. Each head has the eyetubes inclined at 30° with the left eyetube having graduated diopter settings. The interpupillary distance is adjustable between 53mm – 75mm. An 80/20 beamsplitter for the trinocular tube can be engaged for photo work. The optional Ergonomic Viewing Head has the inclination adjustable from 10 to 50 degrees to fit any size user.
EYEPIECES
10X Super Widefield High Eyepoint eyepieces F.N.22 are standard, and 15X and 20X eyepieces are available as an option. A Super Widefield High Eyepoint 10X focusable eyepiece that accepts 25mm reticules is also available.
OBJECTIVES
Meiji Techno offers an assortment of Plan Epi Infinity Corrected objectives for Brightfield work.
STAGE
Ceramic coated left or right-handed, flat top stage measures 191mm x 126mm with X-Y travel: 100mm(X) x 100mm(Y). Ergonomically positioned coaxial drop down controls.
ILLUMINATION
Powerful 30 watt halogen transmitted and incident reflected illumination systems provides enhanced image quality and brightness for the observation of metallurgical specimens.
WARRANTY
Lifetime warranty.
Includes:
MA857/05: Green clear filter for transmitted illuminator, 44mm F-V73990: Red clear filter in mount for bichromatic mode
Specifications
Model
Head
Illumination
Eyepieces
Objectives
Stage
MT8000
Binocular
6V 30W Halogen, Vertical & Transmitted Koehler
SWH10x FN22
Plan Epi 5x, 10x, 20x, 50x
Ceramic Coated Fixed Flat-top left or right-handed controls
MT8100
Trinocular
MT8000EH
Ergonomic Binocular
MT8100EH
Ergonomic Trinocular
MT8000L
Binocular
LED, Vertical & Transmitted Koehler
MT8100L
Trinocular
MT8000EL
Ergonomic Binocular
MT8100EL
Ergonomic Trinocular
X-Y Stage & Focus Automation
Model
Description
MPR-ES102
Motorized X-Y stage.Includes multi-axis controller, XY joystick and all cables (PRIOR)
MPR-ES103
Motorized X-Y stage with motorized focus drive, Includes multi-axis controller, XYZ joystick and all cables (PRIOR)
Meiji Techno's milestone HD1500T HD color microscopy camera is a full- featured, standalone, HDMI scientific imaging solution offering full 1080p preview with perfect color reproduction and extremely fast frame rate streaming direct to monitor.
You can operate the camera by directly connecting to a monitor without a PC and save images into an on-board microSD card, or use it as a standard USB 2.0 camera.
The camera quickly reacts to lighting changes in any life science, clinical or material applications. With video output via HDMI connector, the on-camera buttons allow easy access to feature settings.
Videos of the camera in action with our microscopes:
Brief overview with the compare feature
With Darkfield microscopy.
Specifications
HDMI C-mount camera
1920 x 1080 60 fps via HDMI
1920 x 1080 30 fps via USB2.0
Still resolution 3264 x 1836
Video record: 1080p 30fps on SD card or PC
Output: HDMI, USB 2.0, SD Card
1/3" CMOS chip (use .3x C-mount adapter)
Button (1) controls: Exposure, White balance, Gamma, Gain, Sharpness, Saturation, Contrast
NEW: BUILT-IN MOUSE CONTROL CAMERA
The significant innovation of the HD15000T is making the software implant inside the camera. This forward thinking feature frees users from cumbersome computers and annoying buttons. You can control the camera by only a mouse directly.
Perfect Color Reproduction
Meiji's HD technology offers true-to-life reproduction of image color. What you see on the monitor is what you get from the microscope eyepiece. NO compressed data transmission, resulting in scientific-grade images.
1080p 60fps Full Frame Rates
With 60fps at 1080p, the HD1000T presents a perfect combination of outstanding resolution and frame rate. This allows the user to fluently manipulate the live images without any lags.
HDMI+USB 2.0+microSD Output
Multiple output options are available for this powerful HDMI camera. HDMI 1080P, USB 2.0, or SD memory card can be used individually or all three SIMULTANEOUSLY.
Dual FPGA Processors
With an innovative Dual FPGA processor architecture design, FPGA1 for image quality processing and FPGA2 for image output control, you get a high-speed preview without sacrificing image quality. It is the most powerful camera you deserve to have.
Smart Presentation
Camera parameters such as exposure time, white balance, and gain are designed by default to operate automatically. Automatic optimum configuration is expected to be done in 0.015 seconds, and you'll find that the camera is easily managed from the start.
Advanced Parameter Setting
For users with specific requirements, the camera is designed with parameter setting buttons that enable manual adjustment of white balance, gain, saturation, Gamma and screen freeze.
PC to TV
Images are displayable on PCs and HDMI-installed TVs. All parameters can be controlled by the computer to adjust them to actual situations. This is advantageous in teaching and meeting applications.
On-board Video Saving
The MicroSD card can save not only still images, but also dynamic images in 720P color definition, such that motion trails are recorded in fast speed and intact form.
Low Light Sensitivity
Thanks to its highly sensitive sensor, the HD1000T is capable of capturing low-light images rapidly. In darkfield imaging and even fluorescence, it will automatically increase the sensitivity, presenting low light images with clarity in high-speed preview mode.
16MP Live video 4608 x 3456, 4 fps (frames per second) via USB 3.0
4MP Live video 2304 x 1728, 25 fps (frames per second) via USB 3.0
Output: USB 3.0
1/2.33" CMOS chip
OS support: Windows XP and later
Software: ISCapture full parameter control
Innovative FPGA Dual Processor
The innovative dual FPGA processors, FPGA1 for high definition image quality and FPGA2 for image transfer, guarantees superb quality images at high frame rates.
CMOS Imaging Sensor
16 Megapixel resolution, remarkable representation of the finest details, no loss of image fidelity.
USB 3.0 Chip
Latest USB3.0 standard, 5Gb/s ultra-high speed data transfer, high efficiency and easy to use.
16MP High Definition Resolution
DigiRetina 16 provides 16MP high resolution still image acquisition and video recording with sharp image quality and vibrant color.
Accurate Color Rendition
Thanks to the professional dual image processors, HD1600T delivers precise color reproduction and sharp images. The high quality video recording performance allows the capture of every precise detail.
Remarkable Representation of Fine Details
With the latest 16MP CMOS sensor, HD1600T has amazing performance for the finest details, providing far better fidelity than the current range of low resolution sensors. Even imaging a specimen under a 20x objective, HD1600T guarantees premium image quality.
Surprising Low Light Performance
Embedded hardware binning and 3D denoise technologies result in HD1600T's surprising performance in low light applications. HD1600T is capable of delivering remarkable image quality even in low light or weak light applications.
Wide Range Color Temperature Adjustment
HD1600T has an integrated 1900-8000K color temperature adjustment. This feature, which has previously only been available on high-end scientific cameras, significantly improves the white balance, delivering incredible color fidelity in the original image, eliminating the need for any post processing. HD1600T creates stunning visual effects for different samples and different lighting sources, always giving true to life images.
Ultra-High Speed Data Transfer
The built-in USB3.0 interface of HD1600T transfers image data at ultra-high speed, which enables users to find and focus easily, even at full resolution.
Note: Reduction lenses (i.e. magnification factors less than 1.0x) are commonly used to compensate for the increased magnification factor inherent with cameras used on microscopes.
The INFINITY1-3 scientific CMOS camera provides extremely fine detail that was previously invisible to lower megapixel imaging systems with 2048 x 1536 resolution. Benefit from fast, smooth previews during sample manipulation with high frame rates of up to 80 frames per second.
Years of experience in the microscopy market have allowed Lumenera to develop specialized color algorithms ensuring excellent color reproduction in samples ranging from stained cells to wafer inspection.
INFINITY CAPTURE, an intuitive image capture program, and INFINITY ANALYZE, a full image analysis package offering; camera control, measurement, annotations, tiling and post capture enhancement, are both included. Camera and software are combined to create a complete microscopy imaging solution for your application. An Advanced Features USB-Key is required to unlock the two Advanced Features (Multi-Focus Composition & Spherical Aberration Correction) which otherwise run in demo mode only.
INFINITY cameras are integrated into a variety of third-party software packages through direct drivers or with TWAIN/DirectX support.
Full color sub-windowing allows for rapid focus and scanning of samples; up to 80 fps at 640×480 resolution
8 or 10-bit pixel data modes
Includes TWAIN and DirectX/ Direct Show support
Software compatible with Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems.
Optional Upgrade: INFINITY Advantage Pack 1 Includes
INFINITY ANALYZE USB Key – enables you to use your INFINITY ANALYZE software on any Windows computer with the USB key in place. Simply download the software and insert the USB key for complete access to all its features.
Advanced Hardware Replacement – No downtime waiting for your camera to ship and be repaired in the unlikely event that your hardware fails.
INFINITY Extended Care – Extends the standard warranty from 2 to 5 years for INFINITY camera hardware.
Models:
AU-310-CMOS – 3.1 Megapixel CMOS Color USB 2.0 Camera – Same as INFINITY1-3C & Meiji DK3000C
Product Specifications
Camera Sensor
Image Sensor
1/2″ format, Micron MT9T001, CMOS, Color, progressive scan, 6.5mm x 4.9mm array
Effective Pixels
2048 x 1536, 3.2µm square pixels
Frame Rate
12 fps at 2048 x 1536, 80 fps at 640 x 480
Dynamic Range
63dB
Bit Depth
8 and 10-bit uncompressed
Read Noise
18 e-
Camera Controls
Mass
300g
Power Requirement
USB bus power (optional 6VDC – 500mA)
Power Consumption
~2.5Watts
Operating Temperature
0°C to +50°C
Operating Humidity
5%-95%, Non-condensing
Exposure Range
128µs – 500ms (video) 128µs – 4s (snapshot)
Shutter
Rolling shutter with single frame capture
ROI
User Selectable
Exposure Control
Automatic and manual control
White Balance
Automatic and manual control
Gain
1 to 3.88x
Interface Connector
USB 2.0 high-speed interface
Dimensions (L x W x H)
3.85 x 2.25 x 2.75 inches
Lens Mount
C-Mount lens adapter
Warranty
One (1) Year
Computer Requirements:
Pentium 4, 1.3 GHz or higher
512 MB RAM
500 MB hard drive free space or more
USB 2.0 Port
Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems.
The INFINITY1-5 camera is excellent for applications that demand extremely high resolution. It produces a full 2592 x 1944 video preview with speeds of 7 frames per second (fps) in both color and monochrome formats. Full 5.0 megapixel sensor allows users to view fine detail in samples and provide a high resolution preview to large monitors and overhead projectors.
INFINITY CAPTURE, an intuitive image capture program, and INFINITY ANALYZE, a full image analysis package offering; camera control, measurement, annotations, tiling and post capture enhancement, are both included. Camera and software are combined to create a complete microscopy imaging solution for your application. An Advanced Features USB-Key is required to unlock the two Advanced Features (Multi-Focus Composition & Spherical Aberration Correction) which otherwise run in demo mode only.
INFINITY cameras are integrated into a variety of third-party software packages through direct drivers or with TWAIN/DirectX support.
Years of experience in the microscopy market have allowed Lumenera to develop specialized color algorithms ensuring excellent color reproduction in samples ranging from stained cells to wafer inspection.
Full color sub-windowing for rapid focus and scanning of samples
7 fps at full 2592 x 1944 resolution and 60 fps at 640 x 480 resolution
High-speed USB 2.0 for ease of installation on any computer
Selectable 8 or 12-bit pixel data modes
Includes TWAIN and DirectX/ Direct Show support
Software compatible with Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems
Optional Upgrade: INFINITY Advantage Pack 1 Includes
INFINITY ANALYZE USB Key – enables you to use your INFINITY ANALYZE software on any Windows computer with the USB key in place. Simply download the software and insert the USB key for complete access to all its features.
Advanced Hardware Replacement – No downtime waiting for your camera to ship and be repaired in the unlikely event that your hardware fails.
INFINITY Extended Care – Extends the standard warranty from 2 to 5 years for INFINITY camera hardware.
Model:
AU-500-CMOS – 5.0 Megapixel Color CMOS Camera – Same as INFINITY1-5C & Meiji DK5000C
Product Specifications
Camera Sensor
Image Sensor
Micron MT9P031, 1/2.5″ format, CMOS, Color, 5.7 x 4.28 mm array
Effective Pixels
2592 x 1944, 2.2µm square pixels
Frame Rate
7 fps at 2592 x 1944, 60 fps at 640 x 480
Dynamic Range
49 dB
Bit Depth
8 or 12-bit
Read Noise
20 e-
Camera Controls
Mass
330g
Power Requirement
USB bus power only
Power Consumption
~2.5Watts
Operating Temperature
0°C to +50°C
Operating Humidity
5%-95%, Non-condensing
Exposure Range
106 µs to 3 s (video), 106 µs to 3 s (snapshot)
Shutter
Rolling shutter with single frame capture
ROI
Any multiple of 8 x 8 pixels, 32 x 32 pixels minimum
Exposure Control
Automatic and manual control
White Balance
Automatic and manual control
Gain
1 to 3.38x
Interface Connector
USB 2.0 high-speed interface
Dimensions
2.25 x 3.85 x 1.56 inch / 57.15 x 97.79 x 39.62 mm
Lens Mount
C-Mount lens adapter
Warranty
One (1) Year
Computer Requirements:
Pentium 4, 1.3 GHz or higher
512 MB RAM
500 MB hard drive free space or more
USB 2.0 Port
Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems.
Lumenera’s INFINITY2-3 digital CCD color camera offers excellent sensitivity and high resolution. This is an ideal camera for brightfield, darkfield, and DIC imaging applications where higher resolution archiving and a wide dynamic range are routinely required. With 2080×1536 resolution and onboard processing, the INFINITY2-3 delivers outstanding image quality for a wide variety of scientific applications.
Live video preview provides for real-time focus while auto exposure and auto white balance efficiently capture your optimal image. An intuitive user application provides camera controls while full integration to popular third-party imaging applications is available through our TWAIN drivers.
The USB 2.0 digital interface ensures a simple plug and play installation – and one standard cable minimizes camera clutter. No frame-grabber required.
Every INFINITY camera now includes INFINITY ANALYZE software for advanced camera control, image processing, measuring and annotation.
The INFINITY2-3 camera is supported by an experienced team of technical support and imaging experts. We understand your imaging needs and are here to help you get the most out of your camera.
Features:
Superior color reproduction
The high-speed USB 2.0 interface eliminates a frame-grabber and facilitates ease of installation on both laptop and desktop computers
The low noise characteristic of the INFINITY2-3, 3.3 megapixel CCD image sensor results in crisp color quality for the most demanding brightfield and darkfield microscopy applications including clinical pathology and cytology, histology, life science and geology
Full color sub-windowing allows for rapid focus and scanning of samples: 5 fps at full 2080 x 1536 resolution
Select 8 and 12-bit pixel data modes
The RGB data captured through each pixel contains 36-bits of color image information resulting in 4096 intensity values
Camera control through an intuitive user TWAIN interface results in rapid image capture archiving and documentation for high throughput applications, demanding research environments and teaching facilities.
The INFINITY2-3 has a compact design equipped with a C-Mount, facilitating installation on all microscope configurations including upright, inverted and stereo
Software compatible with Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems.
Optional Upgrade: INFINITY Advantage Pack 2 Includes
INFINITY ANALYZE USB Key – enables you to use your INFINITY ANALYZE software on any Windows computer with the USB key in place. Simply download the software and insert the USB key for complete access to all its features.
Advanced Hardware Replacement – No downtime waiting for your camera to ship and be repaired in the unlikely event that your hardware fails.
INFINITY Extended Care – Extends the standard warranty from 2 to 5 years for INFINITY camera hardware.
Spherical Aberration Correction – reduces the blur caused by the increased refraction of light rays hitting the lens near its edge. The final image closely resembles the areas where the light strikes near the center, resulting in crisp and clear images.
Multi-Focus Composition – creates depth of focus using multiple images from a stereo or compound microscope. The resulting image is focused from top to bottom with seamless transitions.
IMAGE-PRO Premier Software Trial – FREE 9 month trial version of Media Cybernetics image analysis software.
Model:
AU-330-CCD – 3.3 Megapixel Color CCD Camera – Same as INFINITY2-3C & Meiji CC2300C
Product Specifications
Camera Sensor
Image Sensor
1/1.8″ Interline Sony ICX262 3.3 megapixel color progressive scan CCD sensor
Effective Pixels
2080 x 1536, 3.45µm square pixels
Frame Rate
5 fps at full resolution, higher fps with binning and ROI
Digital Output
8 and 12-bit
Read Noise
12 e- rms
Readout Frequency
22.5 MHZ
Dimensions (W x H x D)
2.25 x 3.85 x 1.56 inches (enclosed)
Camera Controls
Mass
~300g
Power Requirement
USB bus power, or external 5VDC – 500mA
Power Consumption
~2.5Watts
Operating Temperature
0°C to +50°C
Operating Humidity
5-95%, Non-condensing
Integration Time
1/1000 to 16 sec.
Shutter
Interlaced
ROI
User Selectable through mouse click and drag
Auto Exposure
Automatic / Manual
White Balance
Automatic / Manual
Gain
1 to 10x programmable
Interface Connector
Standard USB 2.0 high-speed interface
Dimensions (L x W x H)
3.85 x 2.00 x 2.75 inches
Lens Mount
C-Mount lens adapter
Binning Options
2×2, 3×3, 4×4
Warranty
One (1) Year
Computer Requirements:
Pentium 4, 1.3 GHz or higher
512 MB RAM
60 MB hard drive free space or more
USB 2.0 Port
Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems.
Minimum PC Requirements:
600 MHz Processor
256 MB of SDRAM
20 MB hard drive free space
USB 2.0 Port
Windows 98 or ME with a USB 2.0 Add-in card and driver
Lumenera’s INFINITY2-5 digital CCD USB 2.0 camera offers excellent sensitivity, high resolution and a global electronic shutter. This is an ideal camera for brightfield, darkfield, and DIC imaging applications where higher resolution archiving and a wide dynamic range are routinely required. With 2448 x 2048 resolution and onboard processing, the INFINITY2-5 delivers outstanding image quality for a wide variety of scientific applications.
INFINITY CAPTURE, an intuitive image capture program, and INFINITY ANALYZE, a full image analysis package offering; camera control, measurement, annotations, tiling and post capture enhancement, are both included. Camera and software are combined to create a complete microscopy imaging solution for your application. An Advanced Features USB-Key is required to unlock the two Advanced Features (Multi-Focus Composition & Spherical Aberration Correction) which otherwise run in demo mode only.
Features:
Superior color reproduction
2/3″ format progressive scan 5.0 megapixel CCD sensor
Full color sub-windowing allows for rapid focus and scanning of samples; 9 fps at full 2448 x 2048 resolution, 23 fps at 640 x 480 (with ROI)
8 or 14-bit pixel data modes
Includes TWAIN and DirectX/Direct Show support
Optional GPI/O for control of peripherals and synchronization
Software compatible with Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems.
Optional Upgrade: INFINITY Advantage Pack 2 Includes
INFINITY ANALYZE USB Key – enables you to use your INFINITY ANALYZE software on any Windows computer with the USB key in place. Simply download the software and insert the USB key for complete access to all its features.
Advanced Hardware Replacement – No downtime waiting for your camera to ship and be repaired in the unlikely event that your hardware fails.
INFINITY Extended Care – Extends the standard warranty from 2 to 5 years for INFINITY camera hardware.
Spherical Aberration Correction – reduces the blur caused by the increased refraction of light rays hitting the lens near its edge. The final image closely resembles the areas where the light strikes near the center, resulting in crisp and clear images.
Multi-Focus Composition – creates depth of focus using multiple images from a stereo or compound microscope. The resulting image is focused from top to bottom with seamless transitions.
IMAGE-PRO Premier Software Trial – FREE 9 month trial version of Media Cybernetics image analysis software.
Model:
AU-500-CCD – 5.0 Megapixel CCD Color Camera – Same as INFINITY2-5C & Meiji CC5000C
Product Specifications
Camera Sensor
Image Sensor
2/3″ Sony Super HAD ICX655, CCD, Color, progressive scan
Effective Pixels
2448 x 2048, 3.45 µm square pixels
Frame Rate
9 fps at 2448 x 2048
Dynamic Range
58 dB
Bit Depth
8 or 14-bit
Read Noise
10 e-
Camera Controls
Mass
330g
Power Requirement
USB bus power (or external 5 V DC, 500 mA)
Power Consumption
~2.5 W
Operating Temperature
0 to 50°C
Operating Humidity
5 – 95%, Non-condensing
Exposure Range
161 μs to 500 ms (video) 161 μs to 71 min (snapshot)
Shutter
Global Shutter
Exposure Control
Manual and automatic control
White Balance
Manual and automatic control
Gain Range
1 to 25.6x
Interface Connector
USB 2.0 high-speed interface
Dimensions (L x W x H)
3.85 x 2 x 2.75 inches
Lens Mount
Adjustable C-Mount standard
Warranty
One (1) Year
Computer Requirements:
Pentium 4, 1.3 GHz or higher
512 MB RAM
500 MB hard drive free space or more
USB 2.0 Port
Windows 10, 8, 7, XP, Vista, Mac OS X 10.7, 32 and 64-bit operating systems
Enables ANALYZE on any PC, 1 advanced replacement, 5 year warranty.
INFINITY Advantage Pack 1 Includes:
INFINITY ANALYZE USB Key – enables you to use your INFINITY ANALYZE software on any Windows computer with the USB key in place. Simply download the software and insert the USB key for complete access to all its features.
Advanced Hardware Replacement – No downtime waiting for your camera to ship and be repaired in the unlikely event that your hardware fails.
INFINITY Extended Care – Extends the standard warranty from 2 to 5 years for INFINITY camera hardware.
Enables ANALYZE plus advanced features on any PC, 1 advanced replacement, 5 year warranty.
INFINITY Advantage Pack 2 Includes:
INFINITY ANALYZE USB Key – enables you to use your INFINITY ANALYZE software on any Windows computer with the USB key in place. Simply download the software and insert the USB key for complete access to all its features.
Advanced Hardware Replacement – No downtime waiting for your camera to ship and be repaired in the unlikely event that your hardware fails.
INFINITY Extended Care – Extends the standard warranty from 2 to 5 years for INFINITY camera hardware.
Spherical Aberration Correction – reduces the blur caused by the increased refraction of light rays hitting the lens near its edge. The final image closely resembles the areas where the light strikes near the center, resulting in crisp and clear images.
Multi-Focus Composition – creates depth of focus using multiple images from a stereo or compound microscope. The resulting image is focused from top to bottom with seamless transitions.
IMAGE-PRO Premier Software Trial – FREE 9 month trial version of Media Cybernetics image analysis software.
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Weight: 70 lbs
Dimensions: 27 × 18 × 23 in
Returns
If you are dissatisfied with your purchase, let us help you with a replacement, return or repair. Items can be returned within 7 business days of receipt of your order without any restocking fee. Items must be in new condition with the original packaging.
Please contact us to receive an RMA number and steps on how to proceed with your return.
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